Payment in cash is no longer available on our website.
You can pay in cash at the entrance, but only if there are still places available.
If you want to pay an event or other things by cash, please contact us !
You will be able to come and pick it up at LUNEX University.
More information on how to get it will be sent to you on your LUNEX email address in due time.
Yes!
You simply need to fill the proxy form to give your authorization to this person. You'll find this form on our website, in the About section.
When the person you designated will come to pick up your order, we will ask to verify their identity (ID card, student card,...).
No, if you're the one that made a mistake unfortunately we cannot refund you.
We can only help you, by posting a message on our social media, to find another student that would be interested to buy it.
Of course !
If it is your case, please contact us by sending an email or filling the form below and clearly specifying your situation. Don't forget to tell your name, order number and the problematic article.
If you didn't find the answer to your question in this FAQ, please fill in and submit the form below.
Don't forget to include all the information we could need about your order.
We will do our best to answer you as fast as possible.